宝宝被困车里，警察却不管？

A Michigan police department is apologizing after a mother's frantic 911 call to help her baby locked in a hot car went unanswered.

密歇根的一个警察局最近为没能回应一个妈妈打来的希望帮助她被锁在车里的宝宝的911电话而道歉。

As Lacey Guyton was leaving her grandmother's home in Waterford on Saturday, she put her 2-month-old daughter, Raina, in her car seat with the diaper bag and shut the door, she said.

周六，当莱西.盖顿周六离开她沃特福德的祖母家时，她把她两个月大的女儿，蕾娜，还有她的纸尿裤包留在她的车座上，然后关上了门，她说道。

Guyton was walking around the car when she heard all the doors lock, and realized that the keys were inside the diaper bag.

盖顿正在车边走动时突然听到所有的门都上锁的声音，然后才想起她的车钥匙还是纸尿裤包里面。

When she tried using a key fob to unlock the doors, it didn't work, either, she told us on Thursday.

当她试图用遥控 钥匙把门锁打开时，也没能开开，她在周四时这样告诉我们。

Guyton, 25, said she immediately grabbed a big chunk of asphalt and tried to smash the car window as her grandmother called 911.

盖顿，今年25岁，她说她直接抓起一大把沥青打算砸车窗，而同时她的祖母拨打了911。

Her grandmother told the dispatcher there was a 2-month-old baby in the car, but the dispatcher replied that the department doesn't unlock vehicles or break windows, and instead offered to send a towing company, according to Guyton.

她祖母告诉调度员说有一个两个月大的婴儿被困在车里，然而调度员回答说他们警局不负责开车门或者砸窗户，转而提议叫一个拖车公司来，据盖顿说。

Guyton said she knew she didn't have time for a tow truck, as the car was getting hotter by the moment and her daughter was crying.

盖顿说她知道她没时间叫拖车来了，因为这辆车一直在升温，而她的女儿哇哇大哭。

Guyton called 911 back and pleaded for the fire department to come and smash the window as her daughter sweated inside, she said.

盖顿回拨了911，然后恳求消防队来砸开窗户，这时她的女儿在里面都汗湿了，她说道。

"The fire department doesn't come out for that," the dispatcher said.

“消防局不管这种事，”调度员说道。

The temperature reached 85 degrees in Waterford that day.

当天的气温在沃特福德达到了华氏85度。

The frantic mother tried using a window breaker, but she said the window didn't budge.

这位焦急的母亲试着用了一个砸窗的工具，不过她说窗户没能砸开。

And that's when Raina stopped crying and her eyes started shutting — Guyton said she didn't "know if she's dying right now or just going to sleep."

而这时蕾娜停止了哭泣，她的眼睛开始闭了起来——盖顿说她不知道她那时是死了还是只是睡着了。

Guyton ran to the back windshield and was able to shatter it with the window breaker after one or two hits.

盖顿跑到后挡风玻璃那里，然后用砸窗器一两下就砸碎了玻璃。

She jumped in to grab Raina, who was safe, and the terrifying, roughly 15-minute ordeal came to an end.

她跳进车里抱住了蕾娜，她很安全，不过吓到了，这场大概15分钟的折磨才算告一段落。

Waterford Police Chief Scott Underwood has since apologized for the incident and promised to learn from the "mistake."

沃特福德警察局长斯科特.安德伍德后来为这次事故道了歉，并保证从这次“失误”中吸取教训。

"We acknowledge our mistake and are doing everything we can to make sure we do not repeat it," Underwood said.

“我们承认这次是我们的失误并正在竭尽全力保证以后不再犯这样的过失，”安德伍德说道。

"We will learn from this and correct the problem."

“我们会从中吸取教训，改正错误。”

对于这次意外事故朋友们有什么看法呢？欢迎留言给amber哦！