12月6日考研写作书信复习：投诉信

写作每日复习一篇，

方法：抄写范文或译文--英译汉--汉译英--对比查错，且背诵重复表达；

这可以确保你取得理想成绩。

不要再背废话式模板了，按照题目要求背写高效的功能表达！

行动起来，玩命把握最后的冲刺时间吧！

47. Directions:

Suppose you have just found something wrong with the electronic dictionary that you bought from an online store the other day. Write a letter to

1) make a complaint and

2) demand a prompt solution

Youshould write about 100 words on ANSWER SHEET 2. Do not sign your own name atthe end of the letter. Use “Zhang Wei” instead. Do not write your address. (10points)

【题目解析】

应用文的审题，应该关注三项内容：1. 背景+体裁；2. 内容要求；3. 语域，即正式或非正式文体；

根据题目中的英文，1.写作背景为Suppose you have just foundsomething wrong with the electronic dictionary that you bought from an onlinestore the other day.译为：假如你刚刚从网上商店买了一个电子词典，但是发现除了一些问题，体裁要求为letter；2. 内容要求为：make a complaint and demand a prompt solution, 即：投诉抱怨并提出及时的解决措施。3. 此外本文为正式信件。

【范文】

Dear Sir/Madam,

I am a customer who purchased/bought an electronic dictionary from your onlineshop several days ago. Today I am writing for the purpose of complaining/making a complaint, because I find something wrong with its power/screen/keyboardsystem.

I am much disappointed with its poor quality, and it was the frequent breakdowns that did not enable me to make good/full preparation for GRE. Compared with the claims in advertisements, itsquality is much worse and hardly can I use it anymore. Accordingly, it is advisable for you to change it for another new one. Then, it is also essential for your store to strengthen your service after sale.

Please consider my sincere demand andadvice. (117 words)

Yours truly,

Zhang Wei

【译文】

尊敬的先生/女士：

我是一名几天前在你们这家网店购买了一个电子词典的顾客。今天，我写信的目的是投诉，因为我发现词典的电源/屏幕/键盘出问题了。

我对词典糟糕的质量深感失望，它不停的死机，导致我的GRE考试准备不足。与你们的广告说法相比，质量很差，我几乎没法再用了。因此，你们应该为我更换一台新的。同样重要的是，你们商店应该提高售后服务。

请考虑我诚挚的要求和建议。

你诚挚的

张伟